What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, email address, mobile number, and any payment details linked to your wallet (bKash, Nagad, or Rocket). We also collect device information, browser type, and session data automatically when you
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access the platform. This helps us keep your account secure, verify your identity, and process deposits and withdrawals correctly. We use your data to operate your account, process transactions, respond to support queries, and where permitted, send you account-relevant updates. We do not sell your personal
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data to external parties. When we work with third-party service providers — such as payment processors handling your Rocket or Nagad transfers — those providers are contractually required to protect your data and use it only for the purpose we specify. We retain your data for
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as long as your account remains active and for a reasonable period after closure, in line with applicable legal obligations. You can ask us to update or delete your information at any time by contacting support. Eligibility to use our platform depends on your local law
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and the regions we currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.